📋 How to Check Your Status Online
1
Go to srd.sassa.gov.za/sc19/status
Open srd.sassa.gov.za/sc19/status on your phone or computer. This is the only official SASSA status portal — do not use any other website.
2
Enter your 13-digit ID number
Type your South African ID number exactly as it appears on your green ID book or smart ID card. Do not add spaces or dashes.
3
Enter your mobile number
Use the exact mobile number you entered when you applied for the SRD grant. If you've changed numbers, your status may not appear — call SASSA on 0800 60 10 11 to update it.
✅ Having trouble? Make sure there are no extra spaces, and use the number without the country code (start with 06, 07 or 08, not +27).
4
Read your status result
Your status will display for the current month. It will show Approved (with a payment date), Pending, or Declined (with a reason code). See the guide below to understand exactly what each status means.
📱 Other Ways to Check
📱 USSD — No Data Needed
*120*3210#
Dial from any phone. Select Status Check and enter your ID. Works without data on any network.
💬 WhatsApp (Official)
082 046 8553
Save the number, look for the green verified tick, send "Hi" and follow the menu. Select Status Check.
📲 Moya App
Download the free Moya App (formerly Ayoba). It includes a built-in SASSA status checker that works without data. Available on Android and iOS.
📞 Call SASSA
0800 60 10 11
Free from any network. Mon–Fri 08:00–16:00. Have your ID and phone number ready.
🔎 What Does Your Status Mean?
✅ Approved
Your grant is approved this month
A payment date will be shown. Your R370 will be deposited on or shortly after that date. No action needed.
📅 View payment dates →
🕐 Pending
Still being processed
Normal for up to 21 days. SASSA is checking your eligibility against government databases. Do not reapply.
🕐 Full Pending guide →
❌ Declined
Not approved this month
A reason code will show (e.g. means_income_source_identified). Each reason has a specific fix. You can appeal within 90 days.
❌ Find your reason →
🏦 Bank Pending
Approved but bank not verified
Grant is approved but your bank account details couldn't be verified. Payment will be made once your bank confirms the account.
🏦 Update banking details →
👤 Identity Failed
Name doesn't match Home Affairs
SASSA couldn't match your name or ID to Home Affairs records. Usually a nickname vs legal name issue. Fixable.
👤 How to fix this →
🔄 Referred
Sent for further review
Your application has been flagged for manual review by a SASSA officer. This can take 2–4 weeks. No action needed unless asked.
🔄 Learn more →
❓ Frequently Asked Questions
-
A blank result usually means the ID number or phone number you entered doesn't match what's on your SASSA application. Double-check both. If you've changed your phone number since applying, the old number is still the one linked to your application — call SASSA on 0800 60 10 11 to update it.
-
Yes, completely normal. SASSA re-checks your eligibility every single month independently. Pending means they haven't finished checking yet — it doesn't mean you've been declined. Most Pending statuses resolve to Approved within 2–3 weeks of the month starting.
-
If your status has been Pending for more than 25 days in a single month, call SASSA on 0800 60 10 11 or visit a SASSA office. Bring your ID. A SASSA official can see more detail than the online portal shows and can flag any issues with your application.
-
Yes, but you need their exact ID number and the phone number linked to their application. The portal doesn't require any login — just these two pieces of information. Be aware that checking on behalf of someone else without their knowledge may be a privacy concern.
-
Check the payment date shown alongside your Approved status. Payment is processed on that specific date and may take 1–2 banking days to appear in your account. If 3 days have passed after your payment date and you still haven't received it, check your banking details are correct and call 0800 60 10 11.