To reapply for the SASSA SRD R370 grant: go to srd.sassa.gov.za, enter your ID number and registered phone number, verify with an OTP, and submit. SASSA will process your reapplication within 30 days and notify you by SMS. You do not need to visit an office unless your phone number has changed.
When Do You Need to Reapply?
Many applicants confuse a reapplication with an appeal. You need to reapply when your grant has ended, lapsed, or been cancelled — not when a single month was declined. Understanding which situation you are in will save you time.
Your application lapsed
If SASSA never received a decision for several months and your application went inactive, you need to submit a fresh reapplication online.
Your grant was cancelled
Grants are sometimes cancelled if SASSA finds you became employed, earned income, or received another government grant. If your circumstances have changed back, you can reapply.
You want to update banking details
If your bank account has closed or changed, you must update your payment details through the SRD portal. This is not a full reapplication but uses the same website.
Your phone number changed
If you no longer have access to the number you registered with, you cannot complete the OTP verification online. You must visit your nearest SASSA office with your ID document to update your number first.
Step-by-Step: How to Reapply Online
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1Go to srd.sassa.gov.za Open the official SRD portal on your phone or computer. Do not use any other website — there are scam sites that mimic this page. The address must start with srd.sassa.gov.za.
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2Click "Reapply" or "How to Apply" Look for the reapplication option on the home page. If you have an existing application, you may see a login option — use the same ID number and phone number you applied with previously.
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3Enter your ID number and phone number Type your 13-digit South African ID number and the cellphone number linked to your original application. SASSA uses this to find your record.
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4Enter the OTP sent to your phone SASSA will send a one-time PIN (OTP) via SMS. Enter it within a few minutes — OTPs expire quickly. If you don't receive it, check that your phone has signal and try again.
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5Review and confirm your details Check your banking details, address, and personal information carefully. This is the time to update anything that has changed since your last application.
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6Submit and wait for SMS confirmation Submit the form. You should receive an SMS confirming your reapplication was received. SASSA has 30 days to make a decision, but it can take up to 90 days during busy periods.
Reapplication vs Appeal — What Is the Difference?
| Situation | Reapplication | Appeal |
|---|---|---|
| One month declined, others approved | No | Yes — appeal that specific month |
| Application lapsed or cancelled | Yes — reapply fresh | No |
| Never received a single payment | Yes — if more than 90 days old | Yes — if within 90 days |
| Circumstances changed (employed → unemployed again) | Yes — reapply with new details | No |
| Banking details need updating | No — update details only | No |
| Declined due to income / UIF / other grant | No — wait until circumstances change | Yes — if decision is wrong |
What Documents Do You Need?
You do not need to upload or attach any documents for an online reapplication. SASSA verifies your identity automatically using:
- Your 13-digit South African ID number
- Your registered cellphone number (used to receive the OTP)
- Your bank account details (if you want to change your payment method)
If you are visiting a SASSA office because your phone number changed, bring your original green ID book or smart ID card. Photocopies are not accepted for identity verification at offices.
How Long Does It Take?
SASSA is legally required to process reapplications within 30 days. In practice, processing times in 2026 have been closer to 30–60 days for most applicants. You will receive an SMS once SASSA has made a decision.
If 90 days pass and you have received no SMS and your status still shows "Pending", contact SASSA on 0800 60 10 11 (free call) or via WhatsApp on 082 046 8553.
⚠ Reapplication Scams to Avoid
- The only official reapplication website is srd.sassa.gov.za. Any other website charging a fee is a scam.
- Do not pay anyone to reapply on your behalf — SASSA reapplication is completely free.
- Be cautious of WhatsApp groups or Facebook pages claiming to "fast-track" your reapplication for a fee.
- SASSA staff will never ask for your banking PIN, card number, or a cash payment to process your application.
- If someone claiming to be from SASSA contacts you asking for money, report it to the SASSA fraud hotline: 0800 601 011.
Frequently Asked Questions
Can I reapply if I was declined?
If your application was declined for a specific month, lodge an appeal rather than a reapplication — appeals challenge that specific declined month. If your grant was cancelled entirely, reapply fresh at srd.sassa.gov.za. You can do both at the same time for different months.
Do I need to reapply every year?
No. The SRD grant runs month-to-month and continues automatically while you remain eligible. You only need to reapply if your grant was cancelled, lapsed, or your circumstances changed and then changed back.
My phone number changed — what do I do?
Visit your nearest SASSA office with your original ID document. Ask staff to update your registered cellphone number. Once updated, you can complete the online reapplication and receive the OTP on your new number.
How will I know if my reapplication was approved?
SASSA sends an SMS to your registered cellphone number once a decision is made. You can also check your SASSA status at srd.sassa.gov.za at any time using your ID number and phone number.
Can I reapply if I am employed but earning very little?
The SRD grant has an income threshold — in 2026 this is R624 per month. If your income is above this threshold from any source (employment, UIF, other grants), your reapplication will be declined. Check the full SRD eligibility requirements before reapplying.
Is there a deadline to reapply?
There is no strict deadline for reapplying, but bear in mind that you cannot receive backdated payments for months before your reapplication was approved. The sooner you reapply, the sooner payments can resume if you are approved.
For more help, see the SASSA contact number page, learn about how to appeal a declined month, or understand all SASSA decline reasons.