Last updated: March 2026. This policy explains how SassaHelp.co.za collects and uses information when you visit our website.
SassaHelp.co.za is an independent South African information website. We are not affiliated with SASSA or any government department. References to "we", "us" or "our" refer to the operators of SassaHelp.co.za.
We do not collect, store or request your ID number, banking details, phone number or any personal grant information. We are a read-only information resource.
We may collect the following anonymous data through standard web analytics:
This data is aggregated and anonymous — it cannot be used to identify you personally.
We use standard analytics cookies (such as Google Analytics) to understand how visitors use our site. These cookies do not contain personal information. You can disable cookies in your browser settings without affecting your ability to use this site.
We may also use advertising cookies if third-party ads are displayed on the site. These are governed by the respective advertiser's privacy policies.
Anonymous analytics data is used solely to improve the content and usability of our site — for example, to understand which guides are most helpful and which pages may need updating.
We do not sell, share or transfer any data to third parties for marketing purposes.
Our site links to official government websites (such as srd.sassa.gov.za) and third-party services (such as the Moya App and Capitec Bank). Once you leave our site, their own privacy policies apply. We have no control over and accept no responsibility for the content or practices of external sites.
SassaHelp.co.za displays third-party advertisements to fund operations. Advertisers may use cookies to serve relevant ads. We do not allow advertisers to collect personal information through our site.
This site does not knowingly collect information from children under 13. Our content is intended for adults navigating social grant systems.
Under the Protection of Personal Information Act (POPIA), you have the right to request access to any personal information we hold about you, and to request its deletion. Given that we collect no personal information, such requests are unlikely to apply. For questions, contact us.
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.
For privacy-related queries, use our Contact page.