How To Block SASSA Card

How To Block SASSA Card?

SASSA Card works like a debit card, this card is offered to SASSA Grant beneficiaries, allowing them to access their grant money electronically at any ATM. It can also be used at stores to make payments for purchases and online at payment gateways for online purchases. Overall, it works like a normal debit card work.

But what if you lose your card, it can be stressful, isn’t it? But don’t stress, because you can easily prevent unauthorized access to your grant money by blocking the SASSA Card. This article will share some personally tested methods to block SASSA Card and prevent unauthorized access if your card is lost or stolen.

This article shares two methods to block your SASSA card, but before you proceed. I want you to remember all the documents and other information needed in the process:

Documents Needed For Blocking SASSA Card

Before you begin the process to block a SASSA Card, the following are the documents and information you should gather for the process. This information will be needed in the process:

  • Your valid 13-digital South African ID Card, if you are an asylum seeker, refugee, or special permit holder then your Passport Number or Special Permit number will be required
  • Your registered mobile number that you used when applied for the SASSA grant
  • Recent transaction history of your SASSA Card
  • Your proof of residence, utility bills like water, electricity etc.
  • Police Report Case Number for your lost or stolen SASSA card

How To Block Your SASSA Card?

Remember, once you block your card following any of the methods mentioned in this article, you will need to reapply for an SASSA card. So, make sure that the card has been lost or stolen, and search it everywhere if you misplaced it in the case of lost.

Follow the procedure to block your SASSA SRD grant:

Method 1: Block the SASSA Card by Calling the SASSA Helpline

Blocking a SASSA Card by calling the SASSA helpline is the easiest option you can follow, all you need to do is connect with the SASSA Helpine and share that you lost your card. They will share further instructions on how to block SASSA Card, follow the procedure and do it.

However, the complete step-by-step process is shared below:

Step 1: Call at SASSA Toll-Free Helpline Number

Make a call at the SASSA toll-free helpline number 0800 601 011, from your registered mobile number. You will connect to the automated responder, follow all the prompts and get connected to the customer service representative, which is usually after pressing 1. But it can be changed in the future, so carefully listen to all the prompts and take action.

Step 2: Ask the Representative to Block Your SASSA Card

After connecting with the representative, ask them that you want to block your SASSA card, he/she will ask you to confirm your identity by sharing your SA ID number and registered mobile number. Provide everything to complete your identity verification.

Step 3: Share the Reason for Blocking Card

The representative will ask you why you want to block your SASSA card and share the actual reason. Don’t make a story or share incorrect reasons because it can later throw you into problems in future. Share that you lost your card or your card has been stolen, just share the actual reason.

They might also ask you about the last few transactions made through your SASSA Card, and share all the details you have. Once everything is completed, they will take your SASSA Card Block request, and process your request.

Once your SASSA grant card has been blocked, there is no need to worry. Your Grant money is completely secure in your account.

Method 2: How to Block an SASSA Card by Visiting the Nearest SASSA Office?

If for any reason, blocking your card via calling the SASSA helpline has failed or is not a preferred method for you. Then Method 2 is for you, where you can visit the nearest SASSA office in person to block your SASSA Card.

Step 1: Visit the Nearest SASSA Office

Search for the nearest SASSA office, in your locality. Visit the SASSA office during their operating hours, and make sure you check their business hours before reaching there.

Step 2: Ask Staff to Block Your Card

When reach the office, meet their staff and ask them to block your card. Staff will ask you to provide your South African ID number and registered mobile number. They may also ask for proof of residence, so provide all the documents and information they asked for.

Step 3: ID Verification and Reason to Block

Provide all the documents required for the process, to SASSA staff. Then they will ask you why you want to block your card. Share the actual reason, don’t make a story here. If your card has been lost or stolen, they will ask you for the Policy Report Number. Provide all the documents, along with the Reason to Block, once verification is done. They will take your request to block your SASSA Grant Card.

Your request has been taken and your SASSA card has been blocked, so don’t worry there is no chance of losing your SASSA grant money.

Check Out: How to Reconfirm Your SASSA SRD Grant Application?

Method 3: Block Your SASSA Card by Sending Email to Post Bank

If you lost your SASSA card or it has been stolen, then the first thing you need to do is file a police report for the stolen/lost SASSA card.

Then now to block your SASSA Gold Card, send an email to Post Bank postbankfraud@postoffice.co.za, with the Subject “Block My SASSA Card” and clearly explain the reason why you want to block your card. Also, attach your SA ID card, proof of residence, registered mobile number, and also the police report copy in the email.

After sending the email, you will receive a confirmation email within a few seconds after sending email.

Why it is important to block my SASSA Card immediately if it is lost or stolen?

It is very important to block your card as soon as you find that you have lost your card, this is to prevent unauthorized access to your grant money.

What documents are required for the SASSA Card Block process?

The following are the documents required for the SASSA Card Block Process:
1. Your South African ID Card
2. Registered Mobile Number
3. Proof of Residence
4. Police Report Copy

How can I block my SASSA card if it is lost or stolen?

You can block your South African Social Security Agency card by three methods:
1. Block Card by calling to SASSA Helpline number
2. Block your card by visiting the nearest SASSA office
3. Drop an email to Postbank to block your card

Will blocking my SASSA card affect my grant payments?

No, it won’t affect your grant payments, all you need to do is choose another payment mode in your SASSA account to receive your next grant payment.

Check Out: How To Change Your SASSA Payment Method To Capitec Bank?

Conclusion

This article shares the three methods that you can use to block your SASSA card if it is stolen or lost. All the methods are 100% working and tested by our team. But if you ask me, I would recommend the first method, because it is easy and quick. You can immediately call their helpline number as soon as you find that your card is lost, ask them to block your card, and that’s it! However, you can use any other method as well, it is completely up to you.

Related Articles for SASSA Beneficiaries:

JOIN MILLIONS OF SASSA BENEFICIARIES

Get the latest SASSA News & Updates delivered to your inbox. (FREE)

Invalid email address
Give it a try. You can unsubscribe at any time.

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *