How to Recover Your Forgotten Sassa Cellphone Number In-person?
Have you lost your SASSA Registered Mobile number? There’s a way to recover your forgotten SASSA phone number by visiting the nearest SASSA Office in your area.
I can understand that your registered mobile number is crucial, and if you lose it then you won’t be able to access any SASSA services, like checking your SASSA status, filing an appeal, changing your bank account, and so on. Accessing all SASSA services required OTP verification. But if you forget your SASSA Mobile Number, that will become quite troublesome for you.
But don’t worry when I am here to help you, this article will share the complete step-by-step process to recover your forgotten SASSA cell phone number in person by visiting the nearest SASSA office in your area.
Before you proceed with the process shared in the article, gather the following documents/information (important)
- Your 13-digit bar-coded South African ID number, carry your original SA ID card because you will need it for your identity verification
- Your SASSA reference number will also be required for the process, if you don’t know how to recover it then read this article.
Recover Forgotten SASSA Cellphone Number via SASSA Office
You can easily recover your forgetting SASSA registered mobile number through SASSA office. Their staff will happily help you in this process, just make sure you have all the information and documents required in this process. Find the nearest SASSA office in your area and also check for their operating hours, plan your visit and prepare all the documents needed.
Follow the below shared step-by-step process to recover the SASSA registered mobile number:
Step 1: Visit the nearest SASSA office
Locate the nearest SASSA office and visit their operating hours to save time. You can find the nearest office by searching “SASSA office near me” on Google. You will find a list of all the nearby offices from your address. Choose the nearest one and navigate to the office.
Step 2: Contact the SASSA Office
When reach the nearest SASSA office, meet their staff and share your problem. Tell them that you have forgotten your SASSA mobile number and are not able to access any of the SASSA services.
Step 3: Provide All the Information
SASSA Staff will ask you to provide your SASSA reference number and your South African ID number to confirm that you are an active SASSA grant beneficiary. They might also ask you to provide some other documents, so be prepared.
In some offices, I found that Staff prefer biometric verification systems to confirm the visitors’ identity in their SASSA portal. You may also be required to complete your biometric verification (fingerprint scant) for verification purposes.
Step 4: Wait Patiently
The staff will ask you to wait in the seating area if there is any delay in the process. However, it is usually done in a few minutes. But sometimes, due to technical errors, you may required to wait a bit.
Step 5: Retrieving Your Phone Number
Staff will process your request after the verification. Once done, you will get your SASSA registered mobile number. You can contact that down, or save it on your mobile if it is not a known number for you.
Optional Step: Update Your Phone Number
Once recovered your mobile number linked to your SASSA grant, if you want to update the number because it is no longer in use. You can easily do this by asking the Staff to update your mobile number.
If you don’t have access to the linked mobile number or it is not your primary number, then I highly recommend you update your number to receive all future SMS notifications.
Conclusion
Your registered mobile number is very crucial information, always link your primary mobile number to the SASSA grant. If your linked number is not what you mainly use, then change it asap. I have shared the complete step-by-step process to recover your forgotten SASSA cellphone number. If found this article useful, consider sharing it with the other SASSA beneficiaries.
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