How To Get Proof Of Payment On Capitec App?

Stuck in a situation where you need to provide proof of payment, but don’t have a receipt? Don’t stress! I will share a way that you can use to get proof of payment on the Capitec App. This is going to be the exact method that I used and tested myself.

If you are struggling to find “how to get proof of payment on Capitec App” then this article is useful because it shares the complete step-by-step process to get proof of payment receipt on Capite App.

Before you start, here is what you’ll need for this process:

You will need the Capitec Mobile app for this process, you download and install it on your mobile phone before starting.
Your Capitec app login details, i.e. username and password
Registered mobile number with Capitec Bank

Obtaining Proof Of Payment On The Capitec App: Step-by-Step Process

Following are the steps that you need to follow to get proof of payment from Capitec Application:

Open Capitec Mobile app: Locate the Capitec app installed in your mobile phone, if it is not installed already, then download and install it through the Play Store or App Store.
Log in to Capitec: Provide your username and password to successfully login into the app, if you have enabled the fingerprint or face lock then complete it to log in.
Locate the “Transact” Option: On the app’s main screen, and find the “Transact” section in the app. There you will find all the transactions you made through Capitec.
Find the Payment: Find the transaction you need payment proof for, you can look for the beneficiary name, and transaction amount to easily find the right payment. There will be some options like Payments” or “Beneficiary”.
Obtain Proof of Payment: Once you get the right transaction you need payment proof for, you will see all the details like recipient, amount, date & time, etc. There will be some options available like “Resend Payment Notification” or “View Proof of Payment.”. Tap on the “View Proof of Payment” option that will provide you with proof of payment for this transaction.

That’s all! These are the steps that you need to follow to obtain Proof of Payment from the Capitec App, once you get the proof, you can show it to anyone you want to prove that you’ve made the transaction. The Capitec proof of payment contains all the important details about the transaction, like the beneficiary name, amount, date & time, and transaction ID.

FAQs On Getting Proof of Payment In Capitec App

Can I print the proof of payment?

No, the application does not provide a direct way to print your proof of payment receipt, but they send it over email. However, once you receive your receipt in the email, you can print it.

How do I get proof of payment for a Capitec bank transfer?

You can easily get the payment receipt from the Capitec Bank app, just follow the below-shared steps:
1. Open the mobile application installed on your mobile phone
2. Use your username and password to log into your account
3. Navigate to the “Transact” option where you can find all transactions
4. Find the transaction you want proof of payment for, and tap on the payment
5. Click on “View Proof of Payment” to get the payment receipt via email

Can I get proof of payment for any transaction on the Capitec App?

No, customers are allowed to obtain the payment receipt of only bank transfer transactions made through the Capitec app.

Is there another way to access proof of payment?

No, your payment proof can be accessed through the Capitec application only, there is no other way available.

Conclusion

That’s quite an easy process, isn’t it? This is a straightforward method that you can use to get payment proof from the Capitec application. I have shared the complete process divided into steps, so you can easily get your receipt. If find it useful? then consider sharing it with others.

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